Alala Style

I have been told that you would make an exception to your policy so I can exchange my coat for a more appropriate size. This coat is either mislabeled or poorly made because I got the size that I always get in Alala and I am completely swimming in it.

I cannot wear it and I was told that I could exchange it.

I have now sent multiple emails and received no response, so I left a fitting review of your company on Trustpilot.com and will continue to spread the word on social media about your poor customer service. I have been a very good customer over the years and this is very disappointing.

I dint receive my items and they claim they delivered item, but is not true , and also a different stements , example items when back to warehouse, we can ship back , ten bee delivered and still no having my items.

I purchased an Alala athletic set of trouser and top. Cloth is very poor quality.

It pilled horribly after just one wear!

All these little balls on the fabric everywhere: under the arms, in the trouser seat, in the crotch, even in the front of the top. I had to use the pilling machine to shave the bumps off.

Yesterday I ordered a fast track pant and jacket (women's navy size medium). I forgot to put in a discount code for 20% off.

The code is First 20.

Will you please apply this discount to my order? Thanks very much!

I am trying to send back a tennis dress order # 111858. This is the second email I have sent.

I tried calling and the phone number is disconnected. They are saying I am past the date and I just got it in the mail a few days ago.

Please get back to me or I will call my credit card to not charge me . I am trying to rectify the problem but there is no number to call and no one is answering emails.

Maryann Schwartz #111858

Put in discount code for signing up with your company and when I go to order it tells me the code doesnt work

Never heard from you. I ordered 2 tops put them on my charge and it said order wen through. I think I got a confirmation but I cant find it now

Your mailbox is filled. Cant talk to anyone.

Need someone to call me back.561613****.

Cyvia Cohen. Thank you

Customer service is unacceptable and mailbox is always full. Can't talk to a life person. They make it to difficult for people to give them a good review.

I got an email that my refund is issued but on my Belk account I still have a balance off the refunded amount, where did the refund go?

No one is answering phone calls.

Stay away from this company- I think this is a scam organization. I purchased insurance to cover in case of delivery issues mind you, I never received the products that I purchased, then I emailed Alala and asked for a full refund and was promptly denied.

Stay clear. Ill be contacting the bbb and will warn others to avoid!!!

I bought this for the first time at the Encore hotel in Las Vegas and paid a lot of money for poor quality. After one wearing it had little bumps all over the pants.

I cant get anyone on the phone and they hardly ever respond to emails and when they do it takes forever!!! My package is lost and I want a full refund back to my original payment!!!

Really pissed! I placed the order October 7th!

I ordered a few pieces and I did not know I had purchase "insurance" when checking out... However, as we all may know US mail has been little bit weird...My package got lost..

I contacted Alala customer service and was told it was my fault for not purchasing insurance..

Who buys insurance when placing order for work out clothes.... PLEASE PLEASE STAY AWAY FROM THIS COMPANY

So I placed an order online and when I was checking out I did not know i had to check mark "some sort of insurance" thing that will cover your package if lost.

Placed many orders online but never had to purchase insurance. So when I contacted the merchant about lost package I was advised that since I didn't purchase "insurance" the refund could not be made. Please please do not purchase anything from Alalastyle.com..It is not worth the time and ignorance one has to go through.